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Create an item and a case, fill in the checklist, readings and accessory counts, and capture photos and issues. For a follow-up inspection, select the relevant earlier record, review the differences and confirm the record before generating a report. Features and navigation depend on the installed version.

Inspection data is primarily stored in the app on your device. HandoSnap has no app account or developer-operated sync server. Create a full backup and save it outside the app. Uninstalling the app, device loss or switching phones can cause data loss. Operating-system backups and transfers also depend on device settings and app version.

A PDF is for reading and sharing. An evidence ZIP packages photos, records and integrity information. A full backup is for restoring the workspace. A PDF or evidence package is not a substitute for a restorable full backup.

Export a full backup from the old device, import it through the file picker on the new device, then follow the validation and restore steps. The current version uses ordinary backups without a backup passphrase. Backups contain photos, videos and signatures; keep them in a trusted location. Keep the original backup and follow the installed version’s empty-workspace or replacement confirmation instructions.

Pro offers monthly, yearly and lifetime options through Apple App Store. Monthly and yearly subscriptions renew automatically unless cancelled in your store subscription settings; lifetime does not renew. Prices, duration and availability are shown before purchase. Choose Restore purchases in the app and check that you are using the store account that made the purchase. Restoring purchases restores access, not inspection data. Purchases are not promised to transfer between iOS and Android. Availability and prices depend on the store and app version.

Check your store order, reopen the app and try Restore purchases. If the payment outcome is unclear, avoid paying again. Use the relevant store’s order and support channels for billing or refund requests.

Check camera permission in system settings and reopen the capture screen. You can also try importing an existing photo through the system picker. Before restarting the app, make sure completed records have been saved.

Records may support documentation but do not guarantee legal validity, liability decisions or insurance acceptance. File hashes help check consistency; they do not independently prove capture time or factual authenticity. An insurer or other party may require an official app, identity checks or additional materials.