Last updated: September 5, 2026

Privacy Policy

Last updated: September 5, 2026

This Privacy Policy explains how Astral Ming ("we", "us", "our") collects, uses, and protects your personal information when you use our website and services available at astralming.com (the "Service").

If you have any questions after reading this policy, please contact us at support@astralming.com.

1. Who We Are

The Service is currently provided under the Astral Ming brand. Privacy requests, complaints, and requests for operator information can be sent to support@astralming.com. Optional paid lifetime access is sold on our website and processed by Lemon Squeezy acting as merchant of record; the contracting and payment-receiving entity is shown at checkout.

2. Information We Collect

2.1 Information you provide directly

• Account information: your email address, and an authentication credential (we never store your password in plain text; it is hashed by our authentication provider).
• Birth information: name or nickname (optional), date of birth, time of birth, gender, and birth city/timezone — used to calculate your BaZi and Zi Wei Dou Shu charts and life cycles.
• Life content (the Personal Life Intelligence features): the life events, timeline entries, daily reflections and check-ins, goals, decisions, memories, life chapters, and notes you choose to record; people, places, and organisations you add; and the patterns or insights you confirm or dismiss. This is the content you build in the app, and it belongs to you.
• Communications: messages you send to our AI mentors, and any feedback or support requests you submit.
• Voice input: if you choose the microphone button, your device's speech-recognition service processes your audio and returns recognized text. Astral Ming does not upload or store the original audio on its servers. The recognized text is handled as an AI mentor message.

2.2 Information collected automatically

• Usage data: IP address, browser type, device information, pages visited, and timestamps.
• Product analytics: aggregated interaction events (such as feature opened, chart layer toggled, reflection started) used to improve the app. These events contain counts, enums, and results only — not the text of your journal, memories, timeline entries, or conversations.
• Log data: standard server logs collected to keep the Service secure and operational.

2.3 Sensitive content and the AI boundary

• Your journal, memories, and life reflections are private by default. They are stored for your own timeline and are not sent to any AI provider unless a feature explicitly requires it and you take that action. You can see exactly what the app remembers at any time (the "Life Model" view), and you can edit or delete individual entries or your entire account.
• Astrology chart content is deterministic and computed locally/on our server; it is not generated by the AI.

2.4 Information we do NOT collect

• We do not collect or store full payment card numbers. Optional paid access is completed on our website through our payment provider Lemon Squeezy, which handles card details; we receive only order confirmation, plan, and amount (see Section 5). There are no in-app purchases and no payment is required to use the app.
• We do not collect precise GPS location (birth city is typed or chosen, not tracked), health data, contacts, or advertising identifiers.
• We do not upload or store original photos or image files. When you attach a memory to a life event, only optional metadata such as a date and location is saved; the original photo stays on your device and is never transmitted to or hosted on our servers.

3. How We Use Your Information

We use your information to:

• Create and manage your account;
• Build and maintain your personal life timeline, memories, goals, chapters, and knowledge graph, and surface patterns across them;
• Calculate and display your BaZi and Zi Wei Dou Shu charts and reports;
• Provide AI-assisted interpretations and answer your questions, using only the content you make available for that feature;
• Improve, debug, and secure the Service;
• Send service-related communications such as account verification;
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information.

4. Legal Bases for Processing (GDPR)

Where GDPR applies, we process your personal information on the following legal bases:

• Performance of a contract: to provide the Service you requested, such as creating your account and calculating your chart.
• Legitimate interests: to secure and improve the Service and prevent fraud, where these interests are not overridden by your rights.
• Consent: where required (for example, optional features or marketing — we currently do not send marketing emails without your consent).

5. Third-Party Services

We rely on the following service providers to operate the Service. Each processes data on our behalf or as an independent controller under their own policies:

We share only the minimum information necessary for each provider to perform its function. For example, your AI chat messages (including text produced from optional voice input) are sent to the configured AI provider to generate responses. Voice input is sent only to the speech-recognition service selected by your device; Astral Ming does not receive or retain the original recording.

6. Data Storage and Retention

• Your data is stored on servers hosted by Alibaba Cloud and in our Supabase database.
• We retain your account and chart data for as long as your account is active.
• If you delete your account, we will delete or anonymize your personal data within a reasonable period (typically 30 days), except where retention is required by law or necessary for security records.
• Chat history is kept to a limited recent window to provide context for the AI; older messages are automatically pruned.
• Operational and AI-service logs (which contain only technical metadata such as token usage, estimated cost, latency, error codes, and quality signals — never the content of your journal, memories, or conversations) are automatically deleted after 30 days.
• Raw product-analytics events are aggregated into anonymous daily statistics after 90 days, and the underlying raw events are deleted after 180 days. Aggregated statistics contain no individual content and cannot identify you.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access a copy of the personal data we hold about you;
• Rectify inaccurate or incomplete data;
• Erase your data ("right to be forgotten");
• Restrict or object to processing;
• Data portability — receive your data in a structured, machine-readable format;
• Withdraw consent at any time (where processing is based on consent);
• Lodge a complaint with your local data protection supervisory authority.

You can exercise most of these rights directly through your account settings (including account deletion). For anything else, contact us at support@astralming.com. We will respond within the timeframes required by law.

8. Cookies and Local Storage

The Service uses browser local storage and secure session cookies to keep you signed in and remember your preferences. We also record product analytics events (feature usage, language, app version, and rough device/platform info) to understand and improve the app. These events may be associated with your account when you are signed in, but they contain only counts, categories, and results — never the text of your journal, memories, timeline entries, birth data, or AI conversations. We do not use third-party advertising cookies or advertising identifiers.

9. Children's Privacy

The Service is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your own (for example, our hosting providers are located in Asia, and our AI provider operates servers internationally). Where required by law, we rely on appropriate safeguards (such as standard contractual clauses) for such transfers.

11. Security

We implement reasonable technical and organizational measures to protect your data, including encrypted connections (HTTPS), hashed credentials, and restricted access to databases. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and update the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

13. Contact Us

For any privacy-related questions, requests, or concerns, please contact:

• Email: support@astralming.com
• Service brand: Astral Ming

Astral Ming provides astrology and cultural content for entertainment and self-reflection purposes only. See our Terms of Service for details.